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At CU Mortgage Group, we have done all we can to make your entire experience as fast and easy as possible. We have streamlined the loan process to get your loan closed in days, not months, and can pre-qualify you in 24 hours.

We are a direct lender. This simply means all loan decisions are made in our offices, giving us the power to take the hassle and confusion out of the process. Your CU Mortgage Group loan consultant will oversee your loan from application to close, ensuring you receive the attention and service you rightfully deserve.


Discuss your financial goals and individual situation with one of our experts.

After listening to your needs and goals, your loan consultant will need some information from you, such as credit history, estimated value of the property, your home’s equity or your available cash for a down payment. We give our customers honest, expert advice and the education to understand the various programs and terminology.

Once we have this information, your loan consultant will begin to customize a program and rate exactly right for you. Our CU Mortgage Group Mortgage Group loan specialists have hundreds of loan programs to fit any and all of your lending needs.


Based on the information collected and your credit report, your CU Mortgage Group consultant will give you a customized loan program and rate you will most likely qualify for.

All lender’s require an actual application. This is a standardized form known as the "1003", which is the Fannie Mae designation for this form.

In addition to an application, your loan consultant will request financial documents, such as W-2 forms for 2 years, pay stubs and bank statements for asset verification. Other information, such as your credit history, will be obtained directly from the credit bureau.

In most cases, a loan consultant will set an appointment for an appraiser to meet you in order to assess the value of your home. In the case of a purchase, other inspections may also be done, but are separate from the appraisal for the loan. (See our checklist for a list of documents that may be requested.)


Sometime before your loan documents are drawn, your loan consultant will "lock in" a rate for your loan. The purpose of the lock is to ensure you receive your loan at the "locked-in" rate (provided the loan closes before the lock period expires), even if rates are higher at the time of funding. This lock-in can be offered at the time of application, upon approval or anywhere in between.

During the "processing" and/or "underwriting" period, your credit, assets, income and other determinants are checked and compiled. With your application now complete, your loan consultant will notify you when your loan is approved. At this time, an appointment will be made for signing the loan papers.


When you make a mortgage decision, we know it is not just simply a loan. It’s one of the biggest investments you will make during your lifetime. Understanding the loan process is an important part of the experience and can minimize the likelihood of frustration and confusion.

CU Mortgage Group provides all of its customers with the knowledge needed to make an informed mortgage decision. Call us today and be on your way to a brighter financial future.

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